LeMoove trackers arrive already configured and with a data SIM. Once installed in the vehicle, you just add them in the app, and this guide shows how.
Before you start
- Have the Complete plan, which allows up to 5 devices. See the plans.
- Have the tracker at hand, with its box or the label on the device.
- For now, trackers are supplied only by LeMoove. If you don’t have one yet, see how to get one.
1. Open your devices
Open your Profile and tap Devices (trackers and tags), or use the Devices shortcut in the map’s left column. The My Devices screen lists the devices you already have.
2. Add the device
Tap Add device and choose Scan the QR code. The code is on the box and on the device itself. If the app asks, allow camera access. If it’s dark, tap Flashlight.
No QR code?
Tap I already have a tracker and fill in:
- IMEI: 15 digits, printed on the device;
- Activation code: printed next to the IMEI.
If the camera is already open, tap Type the code: the app goes back to these same fields. If the QR code only has the IMEI, the app tells you: “We read the IMEI. Now type the activation code.” If in doubt, tap Where do I find the IMEI and code?.
3. Say what it follows
Under What it follows, choose Car, Motorcycle, Pet, Object, Bicycle or Other. For cars and motorcycles, you can enter the License plate. Under What should we call it?, give it a name, like “Family car”. The name is optional: without one, the device shows up with the name of its type. Tap Add.
4. Wait for the first signal
The app shows “{name} is on your account” and, under First signal, follows the steps: Linked to your account, Device connected to Lemoove and First position received. You can tap Done and leave the screen: the vehicle shows up on the map by itself when the tracker connects.
5. Adjust and share
In My Devices, tap the device to open it. On the Edit device screen, you can:
- share the device: under Who can see this device, tap Invite someone and pick someone from your groups;
- open Tracker settings.
In Tracker settings (each section only shows up when the device model supports it):
- Ignition: choose how LeMoove knows the car is running. Depending on the device model, the options are Ignition wire and Virtual ignition, or From the device and From the battery voltage. Turn on Notify when turned on or off to get the notification.
- Vehicle protection: turn on Alert me if power is cut and Alert me on vibration while the car is off.
- Parked car: under Update position every, choose how often the position is updated while the car is parked, and whether to Stay connected.
See what each setting does on the GPS tracker page.
If something doesn’t work
- “This QR code isn’t from a tracker”: look for the code on the device label or on the box, or tap Type the code.
- “Digits missing”: the IMEI has 15 digits. Check the label.
- The device doesn’t send a signal: check the installation (power connected) and that the vehicle is somewhere with cell coverage. Underground garages delay the first signal.
- I can’t add more devices: the Complete plan allows up to 5.
